Introduction guide Campaigns

Go to Campaigns.

To start a new Campaign, click the + for a new campaign.

Introduction guide Campaigns | CM Help Center

You can either start a new message, or create a re-usable Template.

In this example we will create a new message. To do so select "Blank SMS"

Introduction guide Campaigns | CM Help Center

Campaign name The Campaign name is used to later find back Campaigns that you have created. You can use that to give your Campaign a meaningful description.

Channel By selecting the Channel you can determine how you want to send out your Campaign. All the Channels that are activated on your profile and supported by Campaigns will show up here. We will select SMS.

Recipients In the recipients you can define who should receive this Campaign. You can select individual telephone numbers if you are sending the Campaign to one, or a few people. Do not forget to include the country code! You can also add one or multiple Address books, if you are sending the Campaign to a large group. To do so, click on the + and select your Address Book list.

Include unsubscribers Tick this box if you want unsubscribers to receive this message. This can for example be used if this is a notification for your service.

Introduction guide Campaigns | CM Help Center

Sender In the Sender field you can set the name you want the message to be sent from. In this case we will use CM.com

Message: Write your message you want to sent out. We give you several options to add to your message for a more personalized experience by using 'merge tags'. With those tags you can for example include the First Name of your recipient. This will personalize each message automatically for you.

Introduction guide Campaigns | CM Help Center

Add a CM Page CM Pages give you the opportunity to include a link to a landing page in the message. The landing page can be used to add rich visuals to a message. Click on the Pages icon and select a Page you already created in CM Pages, or create a new one.

Add a URL If you want to add a link to your own URL use the URL option. Click on the icon and enter the URL that you want to refer people to. We automatically shorten the URL for you to give more space for the rest of your message.

Show opt – out tag: This option is selected by default. This gives all recipients of the message the possibility to opt-out of receiving future communications. If you don’t want an opt out, you can turn this off. Please note that depending on local laws & regulations we may be obliged to always add an opt-out.

On the right hand side, you get a preview of your message. Additionally we directly calculate the total number of messages and the total cost for the Campaign.

You have now set up the message. On the next page you can modify the Settings for how the Campaign will be send out. Click next to continue.

Introduction guide Campaigns | CM Help Center

To send out your message you have two options: You can send it out directly, or you can schedule the Campaign to be send out at a certain date and time.

Schedule message Select the date and time you want the Campaign the be send out.

Spread over time With this option you can spread the messages to be send out over a period of time. You can select the time block in which you want the full Campaign to be send out.

Alternatively you can select 'Send Now'. That will send out the Campaign directly, when you click send. You still have the option to spread the Campaign over time

Introduction guide Campaigns | CM Help Center

You have now set up your Campaign. The summary page will give you an overview of your Campaign. If you are satisfied with the settings, you can send or schedule your Campaign.

Introduction guide Campaigns | CM Help Center

Last modified on: 11/10/2019
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