How will I be informed about a status change?

There are several ways to get informed about status updates.

  1. CM Payments will send a notification to your system using the update URL after a transaction status change. Your system can retrieve the details by sending a payment_cluster_request. More information about status updates can be found in our integration manual.

  2. You can use our Report Service in order to download the reports automatically. You can import the reports to update the status in your system. For more information about the report service, please check our report service manual.

  3. In the back office you can find and download multiple reports. There is also a lot of extra information available about your transactions.

  4. You’ll receive emails on a daily basis about payments, refunds and chargebacks.

Last modified on: 25/09/2019
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