How can I tell if a customer has paid?

You can find the order in the back office via Reports -> Payment Cluster Details. Enter one of the 3 IDs and click Search. On the left hand side you will see the Payment cluster state. If the status is paid or closed_success, the order has been paid by the customer. Paid means that the customer has paid. Closed_success means that the money has already been paid out to your account.

Last modified on: 19/09/2019
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