My account is locked / blocked

If you enter a wrong password your account will be locked after 3 attempts. If this happens you can do two things, you can request a new password via the password reset button.

You can also wait 30 minutes and then you can try again. If you have OTP only as an account, you can also have a code sent to your phone with which you can unlock your account.

Last modified on: 07/05/2018
Was this article helpful?